Published September 2026
This article is featured on the City of Kitchener’s webpage Digital Kitchener 2.0: Stories of Innovation
What if a piece of technology had the power to make change in our community?
What started as a small idea from Councillor Paul Singh has grown into an initiative that’s making a big impact across Kitchener. Through the City’s partnership with The Working Centre, the Computer Recycling program is turning yesterday’s tech into tomorrow’s opportunity while reducing waste.
Over the past year, more than 250 devices once destined for disposal, including laptops, computers, monitors, printers and projectors, have been refurbished and made available at reduced rates at The Working Centre. Some are even used directly in The Working Centre’s facilities, supporting independent workstations for employment, education and access to online resources.
“This is a great example of how innovation and compassion can come together to serve our community,” says Mayor Berry Vrbanovic. “By making technology accessible, Kitchener is helping bridge the digital divide and empower community members with the tools they need to thrive. This partnership with the Working Centre creates real opportunities for members of our community. I’m proud of our team and partners for making digital inclusion a reality in Kitchener.”
Behind the scenes, a dedicated team of City staff and volunteers ensures that every device is handled with care, maintaining data security and integrity throughout the process. Their efforts have created a sustainable cycle: as City devices are renewed, the outgoing equipment finds new purpose in the hands of those who need it most.
“This initiative proves that small changes can lead to big community impact. It’s a smart, sustainable way to give back and I’m proud to see it continue to grow,” says Councillor Paul Singh.
Beyond the numbers, the true impact of this initiative is felt in the community. For individuals who may not have access to reliable technology, these devices open doors to opportunity. Technology enables people to apply for jobs, attend virtual classes, connect with loved ones and access essential online services. By giving these devices a second life, the City and The Working Centre are also giving people a chance to move forward, stay connected and participate more fully in today’s digital world.
“There is a huge need for affordable technology in Kitchener. Our partnership with the City of Kitchener is addressing that,” says Charles McColm, Project Manager of Computer Recycling at the Working Centre. “This program benefits the City, but the individual stories show the true impact. A local woman who was returning to education to enhance her skills received a computer through this program. She just completed her first year of school. Affordable technology made that possible for her.”
This fall, the team is preparing to send another round of devices to The Working Centre. With each cycle, more laptops, computers and tech accessories are refurbished and reintroduced into the community.
This initiative showed how sustainable technology practices supported digital equity. By giving devices a second life, the City and The Working Centre helped more residents connect, learn and participate fully in an increasingly digital world.
